RVC Webinar Plus: Clinical governance - quality improvement and fostering a supportive practice culture

Does your practice measure clinical outcomes and processes and involve the whole team in making changes and improvements? Do you have a culture where errors and near misses can be discussed freely in the knowledge that the aim is to improve systems, not blame individuals?

If not come and join us and the RVC to see how small changes can make a big difference to patient care and outcomes and team learning and morale

This course is for anyone working in clinical veterinary practice. It is designed as an introduction to the concept of clinical governance, quality improvement, what happens when something goes wrong and how to foster an open and blame-free culture in the clinical setting. This course can contribute points to the RCVS Practice Standards Scheme ‘Clinical Governance’ module.

Learning Outcomes

• What is Quality Improvement and clinical governance
• Clinical audit and morbidity/mortality rounds
• Practice policies and guidelines
• Changing practice culture and case studies

Speaker

Course Format

This event forms part of a four week course with optional practical day, with a mixture of weekly webinars (which can be viewed live and/or as recorded versions throughout the course), self-assessment tasks to help reinforce discussion, supplementary reading material and discussion forums with colleagues and the tutors, followed by a practical day either online or at the RVC