Frequently asked questions

Some of the more frequently asked questions that the Library receives are answered here.

Have a question about Discovery? Check out our Discovery FAQ page.

If you have a question that isn't answered then please do not hesitate to contact us.

What are the Library's opening hours?

Who can use the Library?

Who can join the Library?

How do I join the Library?

Can I borrow?

What do you charge for your services?

What electronic resources do you have?

Can Library staff carry out literature searches on my behalf

 

What are the Library’s opening hours?

We are open Monday to Friday, from 9.15am - 5pm.  Any planned closures will be notified in advance on the library homepage.

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Who can visit the Library?

Anyone is welcome to visit us and make use of our on-site resources, services and facilities. Please contact us in advance to arrange an appointment and let us know what material you would like to use.

Printing and photocopying is available. The cost for an A4 page is 10p.

All photocopying must be within Copyright law and for private study or for research for a non commercial purpose.  The recommended limits are one article from a journal; and 1 chapter or 5% of a book.

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Who can join the Library?

Membership of the RCVS Knowledege Library is open to any MRCVS and registered Veterinary Nurses. Other professionals working within animal health can become members but the fee charged will be more equivalent to the actual cost rate and not subsidised by the RCVS Knowledge. Membership is not available to student vets or VNs due to the licences we have in place with our electronic resource providers.

Statutory examination candidates can join the Library once they have declared their 'intention to sit' the examination. The membership fee is £25 for 6 months, and they can borrow 2 books for 4 weeks. To join the Library candidates should  complete the application form from the 'Related documents' box and supply 1 proof of UK address.

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How do I join the Library?

There are different membership packages available. Library members benefit from being able to access our electronic resources from home, and receive discounts on our service charges. Applying for membership is easy. Just read the terms and conditions then complete the application form and return it to us together with your payment. 

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Can I borrow?

Only Library members, and all members of the RCVS and registered veterinary nurses, who are based in the UK, can borrow. The limit is up to ten items at any one time.

You can borrow a book for one month and a journal for two weeks.  You can renew an item a further two times if no one else is waiting for it.

Currently we do not charge for late returns. Out of consideration for other users, we ask that you return your loans on time.

You can renew or reserve online, via our catalogue with your User ID and PIN. Please contact us if you do not know your User ID and PIN. Or you can get in touch with us and we can do it for you.

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What do you charge for your services and how do I pay for them?

Please see the list of charges in the 'Related documents' box.

You can pay your Library invoices online by credit or debit card. If you prefer to pay by cheque please make it payable to the 'RCVS Trust'. 

 

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What electronic resources do you have?

All visitors to the Library have access to our electronic resources onsite.

Any use of electronic resources provided by the Library should be for research for a non-commercial purpose or private study.

There is access to a wide range of full-text journals from Wiley Online Library, ScienceDirect and AVMA Journals, and you can search on CAB Abstracts, CAB Direct and VetMed Resource bibliographic databases.

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Can Library staff carry out literature searches on my behalf?

Yes we can carry out literature searches on your behalf.  The search will provide you with a list of references and abstracts where available.  You can find out more in ‘Our services’ page.

We also offer Literature searching workshops for beginners and those with intermediate skills, covering database searching and accessing online resources, focusing on the resources offered by the Library.

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