Videos, Podcasts, References and more

Before you get started, why not watch our brief introduction to QI below?


Articles accessible through Library membership



Louise Northway talks about the importance of a learning culture and continuous quality improvement when it comes to keeping your team motivated and working together. This presentation was given at The College of Animal Welfare at Clinical Coach Congress 2019. Image credits: The staff at WHVC and


Margaret Mary Devaney, Assistant Director for Quality and Risk at East and North Hertfordshire NHS Trust, and Anita Malana, Team Leader for Trauma, Orthopaedics and Private Theatres at the Royal Free London NHS Foundation Trust, draw on personal experiences to give a thought-provoking overview of quality improvement, approaches to safety and a learning culture in the NHS. This emotive presentation was made at RCVS Knowledge's National Summit for Supporting Quality Improvement in Veterinary Care 2019. Follow the visual presentation while you listen →

Dr Bill Taylor gives a captivating plenary on 'Quality Improvement and the NHS', outlining some of the basics of quality improvement and its history.  Follow Bill's visual presentation while you listen →

Matt McMillan, Principal Clinical Anaesthetist and Critical Care Co-ordinator at Queens Veterinary School Hospital, delivers his talk on checklists, revealing the underlying reason why they are necessary and delving into their war-time history.

Lizzie Locket, the CEO of the Royal College of Veterinary Surgeons, presents a plenary session about the importance of adopting a learning culture.

Dr Bradley Viner, discusses the importance of embedding quality improvement in the profession and introduces our Quality Improvement Project.

This podcast discusses how a significant event can lead to the practice examining what happened, looking at the evidence base, revising protocols and auditing implementation of the new protocols. A significant event is an event thought by anyone in the team to be significant in the care of patients or the conduct of the practice.

Embracing EBVM as a concept is an important first step, but is of little value unless it is translated into an improvement in patient care. This session will discuss how EBVM can be incorporated into clinical guidelines at a practice level, using a team-based approach to maximise concordance.

Useful links 

Recommended publications, veterinary audit resources, organisations