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BVRA Congress: Taking QI forward in your practice - why the receptionists' role is vital
... be a receptionist's best friend. Speaker Amelia Poole RVN, Quality Improvement Project Manager, RCVS Knowledge Amelia joined RCVS Knowledge in 2019. She is a Registered Veterinary Nurse who previous to ...
BVRA: Quality Improvement in a Veterinary Clinic – A role for the whole team
... first part of her career, then was a partner in a small animal hospital for 17 years. Pam joins the RCVS Knowledge QIAB as the Chair of the Board, having had extensive involvement with the college. She was ...
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