QI to You Support Packages: Helping you improve patient care and outcomes
Looking to embed Quality Improvement into your daily practice but struggling to know where to start? Let Lou bring QI to You!
Lou Northway RVN is QI Clinical Lead at RCVS Knowledge, and has been an advocate for Quality Improvement since 2017. Lou is keen to help others utilise QI tools to improve outcomes, patient care, communication & culture.
By booking onto this tailored CPD course, you’ll get direct access to Lou’s QI expertise. Lou will work with you to analyse the specific challenges you face in your practice and guide you on how to implement QI techniques.
Want to find out more about how Lou Northway can help bring QI to You?
Our QI to You service is tailored to your team’s individual needs and challenges and will give you the opportunity to:
- Use real data and feedback from your practice team to make improvements and increase efficiencies.
- Focus on improving outcomes for your patients.
- Develop your whole team on QI in practice.
- Improve team culture.
This service is flexible around you and your practice’s needs, offering one-on-one sessions, online webinars, or in-person visits.
“The QI support session was informative and enjoyable. Louise is an engaging speaker, ensuring the content is accessible to the team and relevant to their role. The session was tailored to developing our team and building their confidence in QI, including highlighting where they have already been participating in these initiatives without knowing. I'm looking forward to seeing the learnings implemented by the team as they undertake their own quality improvement initiatives, and can see a real benefit to delivering this QI support to veterinary teams of all settings.” – Ryan Kavanagh – Head of Nursing Services at London Vet Specialists
How does it work?
We provide a range of support packages that can be tailored to your needs. All packages can be re-booked multiple times, and ongoing arrangements can be made for repeat bookings. Please ask for details if you are interested in this.
- Package 1: QI to You support calls - £70
- Package 2: Bespoke Quality Improvement Webinar for small teams - £280
- Package 3: Bespoke Quality Improvement Webinar for large teams - £700
- Package 4: QI in a Day event with multiple speakers – price on application
Why should I book?
Booking with one of our Quality Improvement Clinical Leads will provide you with expert guidance on how to:
- Measure, review and plan improvements in your practice.
- Review the effectiveness of your current processes.
- Encourage team collaboration and nurture the drive for improvement.
- Celebrate your team's strengths and view weaker areas as opportunities for improvement.
- Kickstart a journey of continuous improvement or develop and fire up initiatives that are underway.
- Be confident in making improvements in the future with ongoing remote support.
- Support sessions are available on Tuesdays, but other dates can be arranged with notice.
Support packages
All packages can be re-booked multiple times and ongoing arrangements can be made for repeat bookings. Please ask for details if you are interested in this.
Package 1
Packages 2 and 3
Package 4
Compare packages
| Offering | Package 1 | Package 2 | Package 3 | Package 4 |
| Tailored content | ✅ | ✅ | ✅ | ✅ |
| Pre-session questionnaires | ✅ | ✅ | ✅ | ✅ |
| Phone consultation | ✅ | ❌ | ❌ | ✅ |
| Bespoke live webinar | ❌ | ✅ | ✅ | ✅ |
| Suitable for one-on-one | ✅ | ❌ | ❌ | ❌ |
| Suitable for small teams | ❌ | ✅ | ❌ | ✅ |
| Suitable for large teams | ❌ | ❌ | ✅ | ✅ |
| Practice visit | ❌ | ❌ | ❌ | ✅ |
| Post-session summary | ✅ | ✅ | ✅ | ✅ |
| Interactive team session | ❌ | ❌ | ❌ | ✅ |
| CPD certificate | ✅ | ✅ | ✅ | ✅ |
All packages can be re-booked multiple times and ongoing arrangements can be made for repeat bookings. Please ask for details if you are interested in this.
How to book
Further information
QI to You Support Packages will be run by Lou Northway RVN. Find out more about Lou here.
