Vets Now Flowcharts for Social Distancing during COVID-19
28 April 2020
Following input and feedback from clinic and hospital teams, Vets Now have developed two flowcharts to assist their clinic and hospital teams in the practical aspects of seeing cases whilst maintain social distancing.
One flowchart is designed to aid in seeing cases when they are arriving at a steady rate and can be examined by the duty vet soon after arrival at the clinic or hospital.
The other flowchart is for use during busier periods when there is a build-up of cases waiting to see the duty vet following nurse triage.
The flowcharts aid the Vets Now Contact Centre teams in communicating with clients as to what they can expect when they arrive at the clinic or hospital.
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