QI Boxset: Second Victims - Supporting your teams
13 January 2025
In this podcast transcript, Laura Playforth BVM&S MSc Adv HCP (Open) MRCVS, Vice-Chair of QIAB talks to Pam Mosedale, QI Clinical Lead BVetMed MRCVS, Chair of QIAB, about the importance of empathy and psychological safety when supporting teams after an adverse event, and the steps we can all take to improve team morale and build a positive culture in practice.
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