*Knowledge Award Quality Improvement 2025 Champion* Huddle Up for Safer Health Care (HUSH Huddles)
10 September 2025
In this Award-winning case example, Paragon Referrals adapted the Huddle Up for Safer Care (HUSH) Huddles concept to their own local practice dispensary processes, aiming to reduce medication errors in ward patients. This concept combines daily team huddles with measuring and celebrating improvements in patient safety by embedding key principles. These daily huddles to share information and learnings resulted in 10 error-free weeks in five months compared to 10 error-free weeks over the previous 12 months. Additionally, they saw a 10% reduction in total medication errors from August to December 2024 compared to the same period in 2023.
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