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In this podcast transcript, Angie Rayner and Mark Moreton from CVS introduce the What Matters to You framework and discuss what motivated them to introduce the concept to their teams and its impact on team cultures.

Amanda Boag 2025 DOI

In this podcast transcript, Margaret Mary Devaney, who was Assistant Director for Quality and Risk at East and North Hertfordshire NHS Trust at the time of recording, and Anita Malana, Team Leader for Trauma, Orthopaedics and Private Theatres at the Royal Free London NHS Foundation Trust at the time of recording, draw on personal experiences to give a thought-provoking overview of quality improvement, approaches to safety and a learning culture in the NHS.

This emotive presentation was made at RCVS Knowledge’s National Summit for Supporting Quality Improvement in Veterinary Care 2019.

This is a transcript of the podcast episode 'Veterinary Evidence Student Award Winners 2024'.

In this podcast transcript, Mark Turner, a practicing veterinary surgeon, and member of the BSAVA’s Education Committee, discusses the importance of practice culture in veterinary settings, emphasizing the significance of psychological safety and its impact on team dynamics, patient care, and overall organisational success. Mark also covers the role of QI in maintaining a positive learning culture within veterinary practices.

In this podcast transcript, Laura Playforth BVM&S MSc Adv HCP (Open) MRCVS, Vice-Chair of QIAB talks to Pam Mosedale, QI Clinical Lead BVetMed MRCVS, Chair of QIAB, about the importance of empathy and psychological safety when supporting teams after an adverse event, and the steps we can all take to improve team morale and build a positive culture in practice.