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In this podcast transcript, recorded for the QI Boxset Series 8, Helen Silver-MacMahon MSc (Dist) PSCHF Cert VNECC DipAVN(surg) Cert SAN RVN discusses the importance of fostering a psychological safe environment with Pam Mosedale, QI Clinical Lead BVetMed MRCVS, Chair of Quality Improvement Advisory Board. Encouraging an environment where every member of the team feels empowered and safe to speak up and contribute their ideas can have huge benefits to the culture of the places we work, developing bonds between people for enhanced teamwork and patient safety.

In this Knowledge Award audio overview transcript, Megan Orr from Roundhouse Hospital, explains how her practice approached the introduction of a surgical safety checklist. This nurse-led initiative and audit to assess its use resulted in a 94% compliance with completing the checklists, benefitting patient safety and team communication.

Megan was awarded Highly Commended in the 2024 RCVS Knowledge Awards.

In this case example, Megan Orr from Roundhouse Veterinary Hospital assessed how well a new surgical safety checklist had been introduced in her nurse-led audit. Monthly data collection on its use and adaptions based on team feedback achieved an impressive 94% compliance with completing checklists, benefitting patient safety and team communication.

In this award winning case example, the team at White Lodge Veterinary Surgery looked at pain-scoring in bitch spays. Team training and updating pain management protocols enabled them to both improve their pain scores and reduce the number of dogs requiring rescue analgesia to just 10% of patients.

This is the Knowledge Natter podcast with Lou Northway and Paul Stanley from White Lodge Veterinary Surgery.

Abbie Calow DOI 2024

Details of Alex Kearsley-Fleet's declaration of interest

Alex Kearsley-Fleet DOI 2024

Amanda Boag's DOI 2024

Lucie Goodwin DOI 2024