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Sustainability in healthcare is about reducing waste and saving money. But it is also about improving workflow and reducing errors to the benefit of patients, clients, and veterinary teams. In this webinar transcript, Pam Mosedale, Chair of the Quality Improvement Advisory Board, talks us through the benefits of using Quality Improvement alongside improvement science to help deliver quality care.

In this podcast transcript, Pam Mosedale chats with Mel McPherson about how farm practices can get started with Quality Improvement (QI).

The benchmark result for National Audit for Small Animal Neutering 2019.

The benchmark result for National Audit for Small Animal Neutering 2020

The benchmark result for National Audit for Small Animal Neutering 2021

RCVS Knowledge Annual Report & Accounts 2021

Alison Pyatt, Training Centre Lead VMD, and Pam Mosedale, QI Clinical Lead RCVS Knowledge, introduce the Managing Veterinary Medicines: Staying Legal and Promoting Safety course.

The course is freely available to everyone in the veterinary profession and provides information on veterinary medicine regulations and the safe and responsible use of veterinary medicines. 

Access the course at www.rcvsknowledge.org/learn 

This award winning case example, Donview Veterinary Centre, part of the VetPartners group, demonstrated a strong learning culture and a dedication to improvement through an initiative aimed at improving post-operative temperatures. Working together, the team performed audits and used the results to assess where they can improve, successfully implementing change to create measurable improvements.

The transcript for 'What Matters to you? An antidote to burnout'.

A session recorded during the SPVS VMG Congress on 13th May 2022.

With more demanding priorities to deliver the best possible care whilst dealing with the consequences of COVID-19 and Brexit, it's no wonder that veterinary professionals are concerned with stress and burnout within the profession. Human healthcare has seen similar challenges and various teams around the world have been using the 'Joy in work' framework to battle burnout and stay fulfilled professionally.

Angie and her team have been trialling this framework in veterinary settings, learning which steps help connect veterinary teams in meaning and purpose, with the aim of improving satisfaction and even feeling a buzz from their work. They have seen that it is not only possible, it can be a fundamental step to ensuring continued excellence in patient care and client experiences, even in these challenging times.

The Complex Case Management tool, created by Dogs Trust.