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In this podcast transcript, Laura Playforth BVM&S MSc Adv HCP (Open) MRCVS, Vice-Chair of QIAB talks to Pam Mosedale, QI Clinical Lead BVetMed MRCVS, Chair of QIAB, about the importance of empathy and psychological safety when supporting teams after an adverse event, and the steps we can all take to improve team morale and build a positive culture in practice.

CVS South 4 Region used ‘Plan, Prevent, Protect’ to devise strategies to reduce antibiotic use, including team training and guidance documents. The team achieved an impressive 70% reduction in the use of long-acting antibiotics in the treatment of bite wounds and superficial skin infections in cats, without compromising patient welfare. This improved their overall responsible use of Highest Priority, Critically Important Antibiotics (HPCIAs), achieving a 65% reduction in their average use.

In this Knowledge Award audio summary transcript, Hannah Jones from Avenue Veterinary Centre, explains how her team approached a prospective audit using post-operative pain scoring to assess the analgesia protocols for neutering in feline patients. A change in the protocols led to a 61% reduction in the number of cats requiring rescue analgesia post-operatively.   

In this Highly Commended award winning case example, Hannah Jones and the team from Avenue Veterinary Centre (Malvern) carried out a prospective audit using post-operative pain scoring to assess the analgesia protocols for neutering in feline patients. A change in the protocols led to a 61% reduction in the number of cats requiring rescue analgesia post-operatively.

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This is a Knowledge Natter podcast with Lou Northway and Lizzie McLennan-Green.

In this Award winning case example, the Clinical Leadership Team, CVS (UK) Ltd, carried out a clinical audit project looking into blood pressure in cats on a national scale. The team created a wide range of guidance documents and provided team training. The nationwide initiative led to an increase in blood pressure monitoring, enabling earlier identification and treatment of hypertension in cats aged 7 years or older.