RVC Webinar Plus: Clinical Governance - Quality Improvement and fostering a supportive practice culture
Date: Tuesday 27th February 2024
Opening times: 12:30 - 14:30
Venue: Online
Details
Does your practice measure clinical outcomes and processes and involve the whole team in making changes and improvements? Do you have a culture where errors and near misses can be discussed freely in the knowledge that the aim is to improve systems, not blame individuals?
If not come and join us and the RVC to see how small changes can make a big difference to patient care and outcomes, as well as team learning and morale.
This course is for anyone working in clinical veterinary practice. It is designed as an introduction to the concept of clinical governance, quality improvement, what happens when something goes wrong and how to foster an open and blame-free culture in the clinical setting. This course can contribute points to the RCVS Practice Standards Scheme ‘Clinical Governance’ module.
Learning Outcomes
- What is Quality Improvement and clinical governance
- Clinical audit and morbidity/mortality rounds
- Practice policies and guidelines
- Changing practice culture and case studies
Speaker
Pam Mosedale, QI Clinical Lead
Pam qualified from the RVC in 1979 and worked in mixed practice for the first part of her career, then was a partner in a small animal hospital for 17 years.
Pam joins the RCVS Knowledge QIAB as the Chair of the Board, having had extensive involvement with the college. She was a Practice Standards Inspector from the beginning of the BSAVA practice standards scheme and continued with the RCVS, becoming Lead Assessor from April 2015 till October 2020. She welcomed the increased emphasis on quality improvement and clinical governance, clinical effectiveness and audit in the new scheme.
Pam is editor of the BSAVA Guide to the Use of Veterinary Medicines and an SQP assessor for AMTRA.
Pam first got involved in clinical governance when on BVHA council when she started to look into whether clinical audit could be applied to veterinary practices. She wrote the first article published in the UK on clinical audit in veterinary practices in 1999.
Pam has spoken at BSAVA Congress, BVNA congress, SPVS Congress, BEVA clinical audit workshops, CAW TP conference and on many RCVS webinars and CPD courses about clinical governance, clinical audit and Quality Improvement.
Pam is passionate about QI becoming part of the normal working day for veterinary teams and contributing to a just learning culture in practice.
Course Format
This event forms part of a four week course with optional practical day, with a mixture of weekly webinars (which can be viewed live and/or as recorded versions throughout the course), self-assessment tasks to help reinforce discussion, supplementary reading material and discussion forums with colleagues and the tutors, followed by an online practical day.