BSAVA Congress 2025

Thursday 20th March 08:40 - 09:55

Charter 1

This workshop will cover:

• How to identify areas for improvement in the practice.
• The QI tools that help us measure effectiveness and improvement.
• How to consider all factors involved in QI including communication, Human Factors and System Thinking to establish a learning culture in practice.

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Thursday 20th March 10:00 - 10:30

Exhibition CPD Stage

Join Mark Morton, Clinical Lead of the RCVS Knowledge Canine Cruciate Registry (CCR), to find out what's old, what's new and what clients need to know.

This session will cover:

• Top tips for diagnosing cruciate ruptures.
• Advice for owners on the best treatment options for individual cases.
• How we can measure outcomes and share information to help guide decision making.

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Thursday 20th March 13:00 - 14:30

Exhibition CPD Stage

This interactive session will introduce the cruciate registry and share the latest data from the 2024 Annual Report.

Delegates will be able to ‘Ask Me Anything’ about the registry with live demonstrations of how to join, how to register cases and how to run reports on your data.

Whether you a regular user or looking to sign up,  the drop in format of this session means you can join when you are free (at any point in the session) and see how you can improve the outcomes of your cruciate cases. 

This is a drop-in session - visit the Exhibition CPD stage any time between 1 - 2.30pm

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Thursday 20th March 16:20 - 17:50

Charter 1

This session will cover:

• How to recognise a surgical site infection (SSI) and the importance of SSI surveillance.
• How to prevent SSIs including the role of appropriate surgical antimicrobial prophylaxis (SAP).

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Thursday 20th March 09:00 - 10:00

Charter 3

Contextualised care is a concept that has been around for some years but has gained increasing traction in the face of the cost of living crisis and the CMA enquiry, but contextualised care is about much more than saving money. In this session we will explore what is meant by contexts and explore how this approach can help improve animal welfare and build better understanding with your clients. 

Key Learning Objectives:

• Explore the key contexts and how to capture them in your case planning.
• Understand how animal welfare can be better served through using the contextualised care approach.
• Be introduced to some tools that can help explore the contextual care approach with clients.

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Thursday 21st March 11:00 - 12:00

Exhibition CPD Stage

This interactive session will introduce the cruciate registry and share the latest data from the 2024 Annual Report.

Delegates will be able to ‘Ask Me Anything’ about the registry with live demonstrations of how to join, how to register cases and how to run reports on your data.

Whether you a regular user or looking to sign up,  the drop in format of this session means you can join when you are free (at any point in the session) and see how you can improve the outcomes of your cruciate cases. 

• This is a drop-in session - visit the Exhibition CPD stage any time between 11 - 12pm

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Saturday 22nd March 15:50 - 16:40

Charter 3

This session will provide the opportunity to think about the ethical challenges we face in practice and the impact that can have on individuals within the team which can lead to burnout and moral injury. Using case base discussions, we will consider some of the common ethical challenges that can cause conflict in practice and some of the ways that we can support members of the veterinary team in challenging situations. 

Key Learning Objectives:

• Understand the terminology around ethical challenges and moral injury using examples of the situations in which they can occur in veterinary practice.
• Understand how welfare science can help to support our teams.
• Identify some of the tools and resources available to support veterinary teams when confronted with ethical or moral dilemmas.

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Pam qualified from the RVC in 1979 and worked in mixed practice for the first part of her career, then was a partner in a small animal hospital for 17 years.

Pam is the Chair of the Quality Improvement Advisory Board (QIAB) at RCVS Knowledge, having had extensive involvement with the college. She was a Practice Standards Inspector from the beginning of the BSAVA practice standards scheme and continued with the RCVS, becoming Lead Assessor from April 2015 till October 2020. She welcomed the increased emphasis on Quality Improvement and clinical governance, clinical effectiveness and audit in the new scheme.

Pam is editor of the BSAVA Guide to the Use of Veterinary Medicines and an SQP assessor for AMTRA. 

Pam first got involved in clinical governance when on BVHA council when she started to look into whether clinical audit could be applied to veterinary practices. She wrote the first article published in the UK on clinical audit in veterinary practices in 1999.

Pam has spoken at BSAVA Congress, BVNA congress, SPVS Congress, BEVA clinical audit workshops, CAW TP conference and on many RCVS webinars and CPD courses about clinical governance, clinical audit and Quality Improvement.

Pam is passionate about QI becoming part of the normal working day for veterinary teams and contributing to a just learning culture in practice. 

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Lou qualified as a Veterinary Nurse in 2009 and has worked in various first opinion practices and a referral hospital. Her main interests are anaesthesia, analgesia, emergency and critical care nursing, and QI.

In 2019, Lou was awarded the RCVS Inspiration Award for her ongoing ability to inspire and enthuse others and was also named an RCVS Knowledge Champion in 2019 and 2020 for her clinical audit work in practice.

Lou is clinical nurse lead at Wendover Heights Veterinary Centre and Quality Improvement Clinical (RVN) at RCVS Knowledge. In practice, she is responsible for reviewing clinical standards, implementing QI practices, and training the team in her areas of interest. Through her social media channel, “Lou The Vet Nurse”, which has more than 17,000 followers, she shares CPD, hints and tips with fellow nurses, and blogs about her life as an RVN.

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Sally qualified from Bristol University in 1981 and spent most of her working life in small animal practice, taking a particular interest in internal medicine and preventive healthcare. Throughout her time in practice she developed an interest in how the context in which we work affects the delivery of care to individual patients. This led Sally to undertake a Masters in Advanced Veterinary General Practice (University of Middlesex 2007) and a PhD into the factors affecting clinical decision making in the veterinary consultation (University of Nottingham 2011).

From September 2011 to April 2017 Sally worked as Head of Scientific Policy for the BSAVA providing support to the BSAVA Officers, volunteers, staff, and members, on a wide range of scientific and policy issues. She also sat on BVA Policy Committee from 2017-2023 and the RCVS Ethics review panel from 2019-2025.

Sally provides clinical support to the Library and Information services, helping to develop evidence-based resources to support evidence -based practice and contextualised care.

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Fergus graduated from the University of Bristol in 2004 and completed a residency in Internal Medicine at the University of Liege, Belgium. He is a diplomate of the European College of Veterinary Medicine and currently works at Willows Referral Service. Fergus is actively involved in veterinary antibiotic stewardship and contributed to the development of the PROTECT ME guidelines. Within ENOVAT he is working on recommendations for antibiotic use for surgical prophylaxis. He is the current editor of Companion and the 10th and 11th Editions of the BSAVA formulary. He is also a member of the WSAVA Therapeutic Guidelines Group.

Fergus is the RCVS Knowledge Clinical Lead for Medicines.

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Mark Morton is an RCVS Specialist in Small Animal Orthopaedic Surgery. He graduated from the University of Liverpool, initially working in general practice in North Wales. He spent the next nine years at Davies Veterinary Specialists, completing a rotating internship followed by a residency in small animal orthopaedic surgery. He remained there as an orthopaedic surgeon before joining ChesterGates Veterinary Specialists in August 2016, where he was Clinical Director. During this time, he also spent 3 years as Quality Improvement Lead for CVS Referrals. From 2019-2023 Mark was Education Co-Chair of the British Veterinary Orthopaedic Association. Mark is now a director and orthopaedic surgeon at Movement Referrals. His research interests include common calcaneal tendon (Achilles tendon) injuries. He has developed and published a new surgical technique for these injuries using a new implant developed from a similar technique in people.

Mark is the Clinical Lead for Registries for RCVS Knowledge, and Clinical Lead for the RCVS Knowledge Canine Cruciate Registry.

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